Frequently asked questions

  • Do you accept walk ins?

    Yes, we accept walk-ins for PC and laptop repairs. Our Austin shop is open Monday through Friday from 9 AM to 6 PM for convenient service.

  • How long does PC repair take?

    Most PC repairs are completed within 1-3 business days depending on the issue. We provide diagnostics first to determine the exact problem and timeline.

  • What warranty do you offer?

    We provide a 1-year warranty on all parts and labor for PC repairs. MacBook screen repairs come with a 3-month warranty for complete peace of mind.

  • Can you fix MacBook screens?

    Yes, we specialize in MacBook screen repairs including cracked and damaged displays. All screen replacements include our 3-month warranty on parts and labor.

  • How much does laptop repair cost?

    Laptop repair costs vary based on the specific issue and parts needed. We provide free diagnostics to determine the problem and give you an accurate quote.

  • Do you build custom gaming PCs?

    Yes, we build custom PCs tailored for gaming and work needs. Our expert assembly ensures optimal performance with quality components and professional advice.

  • What PC problems do you fix?

    We repair all PC issues including motherboard failures, hard drive replacements, power problems, and performance issues. No pushy sales tactics, just honest diagnostics.

  • Is data recovery included in repairs?

    Data recovery services depend on the specific drive condition and failure type. We assess each case individually and discuss recovery options during diagnostics.

  • Do you service all computer brands?

    Yes, we provide expert diagnostics and repairs for all computer brands and models. Our technicians have experience with PCs, Macs, and laptops from major manufacturers.

  • What IT services do you offer?

    We provide comprehensive IT services including network management, system maintenance, and technical support. Our solutions are tailored to your specific business or personal needs.